RegalWings is a unique premium airfare supplier for travel agents, managers, lifestyle and concierge companies and global blue-chip corporations.
A company headquartered in the USA deals with first and business class travel arrangements to and from the USA and Canada for VIP clients door-to-door.
Being a company working for VIP persons RegalWings has been chiseling and improving the travel booking experience for their clients. However, having a full-fledged sales managers department, they used Google Sheets to keep track of all the clients and their statuses.
When the premium-class company realized it required the same topnotch instrument to make the operation even more smooth and effective, Axisbits stepped in.
RegalWings has its own peculiarities of the workflow and order-processing procedures. That’s why ready-made online solutions were a bad match. A custom CRM, convenient and dedicated to the specifics of RegalWings operation was what the Company felt the need of. That’s why our cooperation started.
Axisbits was hired to assist with the custom CRM and workflow automation tools development. To relieve the sales managers of the routine work, we created a system, which allows step by step auto-complete features for fields and forms. It saved the sales managers’ time and cleared the way for more productive and relaxed work.
The key goal of this project was to streamline the existing business processes and increase the company’s ability to manage data within the sales pipeline. Axisbits has successfully met it. Automatic data saving at each stage of the travel booking process makes it go like clockwork. At the same time, the customized CRM, shaped with care and the company’s specific needs in mind, provides greater data security.